Snug Registration 2024

We are greatly committed to protecting the personal data of our users and customers. Our Data Privacy Policy complies with the statutory provisions of the Data Protection Act 2018 and in accordance with General Data Protection Regulation 2016/679 and the provisions of the General Data Protection Regulation of the European Union. This Data Protection Policy explains which data are processed on our website and how we use them.

The name and contact details of the controller and, if applicable, its representative: Jonathan Young, Managing Director, Bristol House, Ridge Way, Dalgety Bay, Dunfermline, KY11 9JH

How will we use your data:
Your data will only be used for the purpose of the delivery of the SNUG November 2024 event.  Speakeasy Productions will be using the data for all aspects of the event delivery and for keeping you informed of developments of the programme in the lead up to the event and for future events.

Specific data will be passed onto third party suppliers for the purpose of the delivery of the event.  These are outlined below:

1. SNUG and Speakeasy - Event management 
2. Westerwood Hotel and Catering team - Any dietary or accessibility requirements
3. In the event of an emergency, your contact information may be passed onto relevant emergency services. 

In a world where digital health is transforming healthcare, effective leadership is crucial. In this interactive workshop Dr Weatherburn will explore key leadership styles and share strategies for managing change and building resilient teams equipped to meet the challenges of the future

Discover how to optimise patient access and enhance practice efficiency by fully leveraging your advanced telephony system. 

This session will explore the vital role of phone systems, which handle 70% of patient contacts, and demonstrate how they can integrate seamlessly with other communication platforms.  

Learn practical tips on using data to streamline processes, improve patient service, and reduce staff workload. 

Unlock the full potential of your practice’s phone system and transform your patient communication strategy.

Join our virtual Engage clinic and learn how you can modernise you practice, and improve patient access and experience without extra funding or staff. We'll be exploring three patient journeys, and how with the Engage suite, clinicians will be able to use integrated tools to save time and provide efficient patient access and experience without extra funding or staff. We'll be exploring three patient journeys, and how with the Engage suite, clinicians will be able to use integrated digital tools to save time and provide efficient patient centred care.

Find out how NHSA&A reduced GP contacts by up to 8 per patient per year and improved healthy habits by 10% using Hollyhealth, an app for supported self-management.

Join Simon Brady from Lexacom and discover how our latest software can revolutionise time management in general practice. Simon will highlight how Lexacom seamlessly integrates with Vision and other clinical systems, SCI Gateway, patient communication platforms, and more, streamlining workflows for both clinical and administrative staff, and freeing up more than 3 hours per user, every week.

With decades of experience and expertise, iPLATO and eConsult have joined forces following the recent acquisition by Huma. Learn how the single expanded platform for Scottish general practice will deliver better care and practice efficiencies:

• The session will cover the following:
• Automating patient communications
• Digitising consultations
• Reduce practice phone calls
• Enabling online appointment booking for chronic disease management
• AI advancements & patient health tracking
• How to get started with an exclusive free offer for attendees

Cegedim Healthcare Solutions (CHS) has been investing into the Vision clinical solution for Scotland, to provide clinicians and their teams with richer features and improved capabilities delivered incrementally, driven by the ongoing collaboration between NHS Subject Matter Experts, Health Boards and CHS.

The Vision Evolution session is an opportunity to learn about the outcomes of such collaboration, including: 

• Overview of the Vision Product Suite for Scotland: Vision clinical system, business continuity capabilities, Outcomes Manager Pro, Shared Care;
• Key features already delivered in the Vision Patient Record, Tasks, Appointments and Formula Management Tool (FMT);
• The scope for incremental delivery of new features over the next 3-6 months, and a preview of SearchHub;
• The benefits of early migration to the fully managed Vision service in Cegedim.Cloud

An overview of the Vision to Vision Migration Process including Tasks and an update on a Emis to Vision Migration for my Glasgow Practice.

There is plenty of support and guidance available for practices as we work through the GP IT issues associated with the change to hosted Vision & Docman. But what else should we be thinking about to ensure we can continue to sustain GP services during this change project? Some points to consider here around HR, finance, premises, equipment etc. and please come along ready to contribute to the discussion plus share your suggestions.

Discover how Daisy Patient Line can enhance the relationship between patients and call handlers at your surgery. Our solution is designed to help you efficiently manage the 8am rush with virtual queues and easily tag call recordings, making dispute resolution quicker and more straightforward.

In this workshop we will introduce you to our health platform, which streamlines daily workflows, supports training, and enables you to quickly adapt to changing requirements. From healthcare priority call routing to Flu/Covid priority call planning, our system is built to meet your needs at the click of a button.

Families, carers, and healthcare professionals such as GPs and nurses come closer to understanding dementia experiences, and can better respond to needs.

• Experience through immersive Virtual Reality the disorientation that is a daily reality for so many people.
• Lifelike empathy filters expose users to a range of commonly encountered sensory impairments.
• Learn how small adjustments can have a big impact.
• Help promote and enable independent living at home for longer.
• Engage learners with an effective experience and high levels of retention.
• Enhance dementia training and level-up skills in care settings.

Join us as we explore the journey of Accurx in England and discover why over 6,000 practices trust our solutions. We’ll be joined by a GP who will share their firsthand experiences with Accurx, discussing the positive impact it has had on their day-to-day work & why their practice can't live without it!

Join us for an insightful workshop focused on leveraging FootFall, a cutting-edge digital solution designed to revolutionise patient engagement and streamline your delivery of healthcare services. This workshop will explore how FootFall enhances patient interaction with your practice through its website and comprehensive suite of online forms, enabling efficient patient triage, remote consultations, and secure messaging.  Attendees will gain an understanding in navigating the platform, its integration capabilities, and maximising the potential to improve patient satisfaction and operational efficiency within your practice. Whether you are an administrator, practitioner, or IT professional, this workshop will provide you with the knowledge to understand how FootFall can benefit your patients and staff.

What does Population Health Management mean to me as a GP? How can we deliver it and how will it help my practice? We’ll explore these questions and offer methodologies that can be used to design and implement a Population Health Management service and how this can be supported with the digital tools available to your practice today.

Creating clinical guidance that is easily referenced and accessible in the middle of a busy day in General Practice is difficult - many solutions do not provide information that can be truly easily accessed. Grampian Guidance is available to all users in NHS Scotland and aims to break down he barriers to finding information quickly, easily and effciently. We will discuss our approach to guidance creation, how it is presented using SharePoint, and will touch on the deficiencies of other systems that are available and discuss why the Right Decision Service may not be the solution to our problems in NHS Scotland.

MedLink will invite patients for their chronic disease reviews. We analyse the medical record and recall the conditions and medications you choose. Your patients will be invited via email, SMS or voice call at no additional cost to you. Your patients will be offered a personalised online questionnaire depending on their conditions and medications. This allows for potential remote review and release of clinical capacity. Vision integration allows us to automate multiple manual tasks for you and navigate the complexity of multimorbidity. 

Staff Safety In Clinical Environment - 3 tips on how to prepare your practice for a safety incident based on insight from Little Green Button and our data from over 150,000 alerts last year alone.

An overview of the work of the GP In-Hours activity project looking into patient encounter data from clinical systems. The workshop will walkthrough the national data available and the local dashboard for practices to scrutinise their own data. The project team are keen to raise awareness of the dashboards for any potential users not yet utilising the tool, and to highlight upcoming plans for development in line with user feedback received.

Thank you for registering for the SNUG Conference and AGM 2024. You will receive your email confirmation and receipt shortly. If you have requested to pay by invoice you will receive this via email. If you have any queries please do not hesitate to contact us on 0131 376 7210 or events@speak.co.uk. If you are looking to book accommodation for the event, please contact Alex De Franco for a code to be used directly with the hotel.